Frequently Asked Questions
- What is Dekupeo Nest?
- Dekupeo Nest is an affordable online and desktop nesting application that helps you arrange your parts efficiently on sheets of material to minimize waste and save costs. It supports true-shape nesting for complex parts and offers both free and paid plans.
- What is nesting?
- Nesting is the process of arranging parts on sheets of material to minimize waste and optimize material usage.
- Who can use Dekupeo Nest?
- Dekupeo Nest is designed for small businesses, makers, and hobbyists who need an affordable, easy-to-use nesting solution without the high cost of traditional software.
- What file formats does Dekupeo Nest accept?
- Dekupeo Nest currently supports the DXF format. See How to Prepare DXF Files for guidelines.
- Is there a free plan?
- Yes. Dekupeo Nest has a free tier with basic nesting capabilities. Free tier is limited to 10 parts in the nesting job. Paid plans remove the limit and unlock larger sheet sizes and priority support.
- Can I use Dekupeo Nest offline?
- The web app requires an internet connection. However, you can download Dekupeo Nest Desktop for offline use. It has the same features as the online version and runs locally on your Windows PC. It needs internet only for licence verification and updates, but you can nest and export completely offline.
- Do I need a support subscription for Dekupeo Nest Desktop?
- No, a support subscription is not required for Dekupeo Nest Desktop. With the desktop licence, you gain access to updates and support for 1 year. After that, you can continue using the software indefinitely, but you will need to renew your support subscription to receive updates and support.
- My DXF file is not imported correctly — what can I do?
- The most common causes are: open contours, unsupported entities (e.g. 3D solids), or incorrect units. Follow the steps in How to Prepare DXF Files. If the problem persists, open a support ticket from your Dashboard and if possible, attach the problematic file.
- How is the subscription billed?
- Subscriptions are billed monthly through our payment provider creem.io. You can cancel or change your plan at any time from your Dashboard.
- Where can I report a bug or request a feature?
- Use the Issues section in your account. We read every report.
- What are the system requirements for Dekupeo Nest?
- Dekupeo Nest is a web-based application, so it runs on any modern browser. For the desktop version, it requires Windows 10 or later.
- What are alternative software options to Dekupeo Nest?
- There are several alternative nesting software options available, including both free and paid solutions. Some popular alternatives include Deepnest, SigmaNEST, and NestFab. Each has its own features and pricing, so it's important to evaluate them based on your specific needs.